Organization Processes

Our role is to assist our clients in evaluating their existing organizations and achieving operational efficiency in alignment with their strategic visions, while taking into account their competitive and regulatory environment…
Thus, we are involved in: managing organizational transformation projects, improving operational efficiency, managing risks, and establishing or redesigning document management systems.

Typical Services

Organizational Transformation

Development of Process Management Frameworks: Methodological approach, creation of Process Procedure Maps

Development of Procedure Manuals

Process Reengineering

Support for improving customer journeys and optimizing processes

Establishment of Service Centers: Sizing, identification of organizational/process, logistical, and IT impacts, development of organizational and operational models, support for service commissioning, etc.

Risk Management: Risk mapping, risk treatment strategy, associated controls, awareness, and training

Business Continuity Plan: Business continuity strategy, criticality study of activities and services, construction and deployment of the plan (procedures and action plans)

Document and DMS Management: Development of document management and archiving policies, assistance with DMS tool selection